Return and Refund Policy

Effective date: September 25, 2026

At GET THE DEAL, we want our customers to have enough time to properly try our products and decide whether they are satisfied with their purchase.

For this reason, we offer a simple and generous 90-Day Money-Back Guarantee on all products purchased from our online store.

This policy is provided by:

PK Innovations s. r. o.
Karpatské námestie 10A
831 06 Bratislava
Slovakia
European Union

Company ID: 51727749

Email: email@get-the-deal.com

1. 90-Day Money-Back Guarantee

All products purchased from GET THE DEAL are covered by our 90-Day Money-Back Guarantee.

The 90-day period begins on the date the order is delivered to you, not on the date the order was placed and not on the date it was shipped.

You therefore have 90 calendar days from the confirmed delivery date to request a refund.

This guarantee applies:

• to all products sold through our online store;
• to customers worldwide;
• whether the product has been opened or unopened;
• whether the product has been used or unused;
• even if you have already tried the product.

The purpose of our guarantee is to give you sufficient time to actually try the product.

2. No Return Required

You do not need to return the product to us in order to receive a refund under our 90-Day Money-Back Guarantee.

There is:

• no return shipment;
• no return shipping label;
• no return shipping cost;
• no requirement to send opened or unused products back to us.

You may keep or responsibly dispose of the product after your refund request has been approved.

3. No Reason Required

You do not need to provide a reason for requesting a refund under our 90-Day Money-Back Guarantee.

If you are not satisfied with your purchase for any reason, simply contact us within 90 days after delivery.

We may ask for basic information necessary to locate and verify your order, such as your:

• name;
• email address;
• order number.

We do not require you to explain why you are requesting the refund.

4. How to Request a Refund

To request a refund, email us at:

email@get-the-deal.com

Your request must be submitted within 90 calendar days from the date your order was delivered.

Please include enough information for us to identify your order.

Once we verify that the request falls within the applicable 90-day period, we will process the refund to the original payment method.

5. What Is Refunded

Under our voluntary 90-Day Money-Back Guarantee, we refund the purchase price of the eligible product or products.

Shipping and delivery charges are not refundable under this voluntary guarantee.

This includes additional amounts paid for:

• express shipping;
• expedited shipping;
• premium delivery methods;
• other optional shipping upgrades.

Most orders may qualify for free standard shipping, in which case there is naturally no shipping charge to refund.

This rule does not limit any mandatory right to reimbursement of delivery costs that you may have under applicable consumer protection law.

6. Refund Method

Refunds are issued to the same payment method used for the original purchase, whenever technically possible and as required by applicable law.

Card payments are processed through Stripe.

Once we have initiated the refund, the time required for the amount to appear on your account depends on your bank, card issuer, payment network, and Stripe.

We do not control the processing time of your financial institution after the refund has been successfully submitted.

7. No Exchanges

We do not operate a direct product exchange program.

If you no longer want a product, you may request a refund in accordance with this policy.

If you would like a different product, you can place a new order separately through our online store.

8. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at:

email@get-the-deal.com

We will make reasonable efforts to cancel the order before it is processed or shipped.

Because orders may be transferred to our fulfillment system shortly after they are placed, we cannot guarantee that an order can always be stopped before shipment.

If an order has already been delivered, you may still use our 90-Day Money-Back Guarantee.

Nothing in this section limits any cancellation or withdrawal rights provided by applicable law.

9. Damaged, Incorrect, or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us at:

email@get-the-deal.com

We will work to resolve the issue promptly.

You are not required to return a damaged, defective, or incorrect product unless we specifically agree otherwise and doing so is permitted under applicable law.

Your statutory rights relating to defective or non-conforming goods are separate from and additional to our voluntary 90-Day Money-Back Guarantee.

10. Orders That Have Not Been Delivered

The 90-day guarantee period does not begin until the order has been delivered.

If your order has not arrived, please contact us at:

email@get-the-deal.com

We may review the tracking information and, where appropriate, contact the shipping carrier or fulfillment provider to investigate the shipment.

Your rights relating to lost, undelivered, or incorrectly delivered orders are not limited by the 90-Day Money-Back Guarantee.

11. Fraudulent or Duplicate Refund Requests

Our guarantee is intended to be simple and customer-friendly.

However, we reserve the right to investigate and refuse requests that are demonstrably fraudulent, duplicated, made for an order that has already been fully refunded, or otherwise constitute an abuse of the refund process.

This does not affect legitimate refund requests or mandatory consumer rights.

12. Statutory Consumer Rights

Our 90-Day Money-Back Guarantee is a voluntary commercial guarantee provided in addition to any rights you may have under applicable consumer protection law.

It does not replace, restrict, or waive statutory rights that cannot legally be excluded.

For example, consumers in the European Union may have a statutory right to withdraw from certain distance contracts within 14 days after receiving the goods.

Where applicable law requires reimbursement of standard delivery costs as part of a statutory withdrawal, we will comply with that requirement.

If you selected a more expensive delivery method than the least expensive standard delivery option offered by us, any additional cost of that upgraded delivery method may not be refundable to the extent permitted by law.

Because our own 90-Day Money-Back Guarantee does not require you to return the product, exercising our guarantee does not require return shipping.

13. International Customers

Our 90-Day Money-Back Guarantee is available to customers worldwide.

However, customers may also have additional rights under the mandatory consumer protection laws of their country or region.

Where those mandatory rights provide greater protection than this policy, the mandatory legal requirements will apply.

14. Changes to This Policy

We may update this Return and Refund Policy from time to time.

Any changes will apply prospectively and will not reduce refund rights that already applied to an order at the time it was placed where doing so would be prohibited by applicable law.

The current version will always be available on our website together with its effective date.

15. Contact Us

For all refund requests or questions about this policy, please contact:

PK Innovations s. r. o.
Karpatské námestie 10A
831 06 Bratislava
Slovakia
European Union

Company ID: 51727749

Email: email@get-the-deal.com